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Customer access

Quick start

4

Welcome
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Sales

10

Load orders from an Excel file
How to load an excel file ?
Excel Orders file format
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Update an order
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Enter an order manually
See the details of an order in the list
Retrieve orders from stores
Orders list

Ecommerce Settings EN

18

How to see chosen carrier coming from ecommerce
WooCommerce
Wizishop
Wix
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Rakuten
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Postal, phone, ISO and delivery status codes

4

Oversea territories attached to countries of the European Union
French overseas
EU phone numbers format
EU Postal and ISO code formats

Shipping process

4

Multi parcels
Shipment status
Generate labels
Generating labels

Shipping carriers

3

Delivengo
Colis prive
Lettre Suivie

Geodis (France Express)

2

Geodis error messages
Geodis settings

Colissimo

4

Colissimo military
Colissimo product codes
Colissimo error messages
Colissimo settings

Chronopost

2

Chronopost error codes
Chronopost sertings

Hermes (UK)

1

Hermes Product codes

Correos

3

Correos product codes
Correos error messages
Correos settings

Delivengo

1

Delivengo settings

Mondial Relay

3

Mondial Relay product codes
Mondial Relay error messages
Mondial Relay settings

UPS

1

UPS Settings

DHL Express

3

DHL Express product codes
DHL Express error messages
DHL Express settings

DHL Parcel (DE)

2

DHL parcel product codes
DHL parcel settings

DPD (FR)

2

DPD FR Product codes
DPD FR Settings

DPD (UK)

1

DPD UK settings

Setup EN

5

Carrier label formats
Setup shipping rules
Shipping Services settings
Setting up a shipping carrier
Setting up a store

Products

1

How to see products stock value

Reporting

1

Setting a new report

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Chronopost sertings

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Updated on September 6, 2025

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