When you tried to generate a label, Correos gave you an error message? No worries, we listed all of them in this table so that you know where the error came from, and can change your input data accordingly.
| Error code | Description |
| 1 | The destination postcode is not valid |
| 2 | The customer / contract / annex / type of postage is not valid |
| 3 | The product is not allowed in the indicated country |
| 4 | Insurance is not allowed |
| 5 | Insurance cannot be 0 |
| 6 | The insurance amount is incorrect |
| 7 | Reimbursement is not allowed |
| 8 | Reimbursement cannot be 0 |
| 9 | The reimbursement amount is incorrect |
| 10 | The account number is not valid for reimbursement in an account |
| 11 | The sender’s postcode is not valid |
| 12 | The sender’s tax identification number is not valid |
| 13 | The addressee’s tax identification number is not valid |
| 14 | Volumetric weight data are missing |
| 15 | The sum of the parcel’s sizes is higher than 200 cm |
| 16 | The indicated volumetric weight is not in line with the parcel size |
| 17 | Exclusive delivery to the addressee is not allowed |
| 18 | A description of the goods is required for this type of shipment |
| 19 | The declared value of the goods cannot be 0 |
| 20 | The destination branch is not valid |
| 21 | The sender’s address is compulsory |
| 22 | The tariff for this shipment has not been recovered |
| 23 | There is not franking machine |
| 24 | The franking machine does not belong to the same Provincial Headquarters as the branch |
| 25 | Insufficient postage |
| 26 | The reimbursement type cannot be empty |
| 27 | The account number is not valid for a reimbursement in an account |
| 28 | The type of shipment is compulsory |
| 29 | For this shipment, please enter the addressee’s mobile number |
| 30 | The addressee’s telephone number must be a valid mobile |
| 31 | The postage type is not valid |
| 32 | The destination CPI has not been provided |
| 33 | The contract / customer does not have an annex for this product |
| 34 | Acknowledgement of receipt is not allowed |
| 35 | The weight is not valid |
| 36 | The addressee’s address is compulsory |
| 37 | The shipment code has already been pre-registered in the application |
| 38 | The shipment code has already been registered in the application |
| 39 | The shipment code is empty |
| 40 | The scopes do not coincide |
| 41 | The addressee’s name is empty |
| 42 | The addressee’s name is empty |
| 43 | The sender’s surnames are empty |
| 44 | The addressee’s surnames are empty |
| 45 | Message format error |
| 46 | IRIS6 error |
| 47 | IRIS6 error |
| 50 | Pre-registration error |
| 51 | The file version is not valid |
| 52 | Duplicate certificate code |
| 53 | The postage type is not valid |
| 54 | There is no addressee’s name or company |
| 55 | The destination city is compulsory |
| 56 | The sender’s name or company is compulsory |
| 57 | The reimbursement type is necessary |
| 58 | Only one customer details are allowed per file |
| 59 | Product not valid |
| 60 | The customer code does not coincide with the product code |
| 61 | The certificate code does not allow added values (except for physical acknowledgement of receipt) |
| 62 | The certificate code control digit is incorrect |
| 63 | Duplicate certificate in the actual file |
| 64 | The shipment has been correctly cancelled |
| 65 | The shipment has already been registered |
| 66 | The shipment has already been deregistered |
| 67 | The shipment has not been pre-registered |
| 68 | The shipment status code is incorrect |
| 69 | A prepaid shipment cannot have VA |
| 70 | The shipment amount has not been provided |
| 71 | The shipment promotion amount has not been provided |
| 72 | The sender’s city is compulsory |
| 73 | The labelling code is not valid |
| 74 | The manifest number is compulsory |
| 75 | A contact person at the destination company must be specified |
| 76 | A contact person at the sending company must be specified |
| 77 | Empty shipment list or the shipments have not been translated |
| 78 | Compulsory data are missing |
| 79 | The product and delivery type are incompatible |
| 80 | The customer / contract is compulsory |
| 81 | The labelling code is compulsory |
| 82 | The amount of the first article contained in the shipment is compulsory |
| 83 | The labelling code does not exist in the databases |
| 84 | There is more than one labelling code in the databases |
| 85 | Error when validating the labelling code |
| 86 | It is compulsory to state if the shipment has an invoice of more than 500 euros |
| 87 | It is compulsory to state if the DUA export will be handled by Correos |
| 88 | It is compulsory to state the addressee’s name or company |
| 89 | It is compulsory to state the sender’s name or company |
| 90 | The certificate code must have 13 or 23 characters |
| 91 | Scope not found |
| 92 | The reimbursement type is not valid |
| 93 | The addressee’s address is incomplete |
| 94 | The sender’s address is incomplete |
| 95 | The amount has not been provided before the promotions |
| 96 | The tax has not been provided before the promotions |
| 97 | The amount has not been provided after the promotions |
| 98 | The tax has not been provided after the promotions |
| 99 | Compulsory information is missing for accepting a reimbursement in a P. O. box |
| 100 | The amount of the franking machine is insufficient |
| 101 | The net weight has not been provided |
| 102 | The certificate code of an international shipment must have 13 characters |
| 103 | The shipment has expired and cannot be accepted |
| 104 | The certificate code is not valid for this type of product |
| 105 | The P. O. box number does not exist for the indicated branch |
| 106 | Indicate what to do with the parcel if not delivered |
| 107 | Indicate a contact person at the addressee’s company |
| 108 | Indicate the addressee’s mail address |
| 109 | Compulsory information is missing for customs |
| 110 | The sum of the parcel’s sizes is higher than 210 cm |
| 111 | Error when generating the certificate code with the data received |
| 112 | The customer is not authorised to pre-register this shipment |
| 141 | HOMEPAQ code is not valid |
| 164 | Transport company code is not valid |
| 171 | Fields concerning to Reverse Logistic LI only be filled if pre-registering Reverse Logistic LI must be done |
