Si Correos renvoie une erreur lors de la génération d’une étiquette, recherchez son code et son message exact dans le tableau ci-dessous. Les messages de Correos sont conservés en anglais afin de pouvoir les comparer directement avec la réponse du transporteur.
| Code d’erreur | Message exact renvoyé par Correos |
| 1 | The destination postcode is not valid |
| 2 | The customer / contract / annex / type of postage is not valid |
| 3 | The product is not allowed in the indicated country |
| 4 | Insurance is not allowed |
| 5 | Insurance cannot be 0 |
| 6 | The insurance amount is incorrect |
| 7 | Reimbursement is not allowed |
| 8 | Reimbursement cannot be 0 |
| 9 | The reimbursement amount is incorrect |
| 10 | The account number is not valid for reimbursement in an account |
| 11 | The sender’s postcode is not valid |
| 12 | The sender’s tax identification number is not valid |
| 13 | The addressee’s tax identification number is not valid |
| 14 | Volumetric weight data are missing |
| 15 | The sum of the parcel’s sizes is higher than 200 cm |
| 16 | The indicated volumetric weight is not in line with the parcel size |
| 17 | Exclusive delivery to the addressee is not allowed |
| 18 | A description of the goods is required for this type of shipment |
| 19 | The declared value of the goods cannot be 0 |
| 20 | The destination branch is not valid |
| 21 | The sender’s address is compulsory |
| 22 | The tariff for this shipment has not been recovered |
| 23 | There is not franking machine |
| 24 | The franking machine does not belong to the same Provincial Headquarters as the branch |
| 25 | Insufficient postage |
| 26 | The reimbursement type cannot be empty |
| 27 | The account number is not valid for a reimbursement in an account |
| 28 | The type of shipment is compulsory |
| 29 | For this shipment, please enter the addressee’s mobile number |
| 30 | The addressee’s telephone number must be a valid mobile |
| 31 | The postage type is not valid |
| 32 | The destination CPI has not been provided |
| 33 | The contract / customer does not have an annex for this product |
| 34 | Acknowledgement of receipt is not allowed |
| 35 | The weight is not valid |
| 36 | The addressee’s address is compulsory |
| 37 | The shipment code has already been pre-registered in the application |
| 38 | The shipment code has already been registered in the application |
| 39 | The shipment code is empty |
| 40 | The scopes do not coincide |
| 41 | The addressee’s name is empty |
| 42 | The addressee’s name is empty |
| 43 | The sender’s surnames are empty |
| 44 | The addressee’s surnames are empty |
| 45 | Message format error |
| 46 | IRIS6 error |
| 47 | IRIS6 error |
| 50 | Pre-registration error |
| 51 | The file version is not valid |
| 52 | Duplicate certificate code |
| 53 | The postage type is not valid |
| 54 | There is no addressee’s name or company |
| 55 | The destination city is compulsory |
| 56 | The sender’s name or company is compulsory |
| 57 | The reimbursement type is necessary |
| 58 | Only one customer details are allowed per file |
| 59 | Product not valid |
| 60 | The customer code does not coincide with the product code |
| 61 | The certificate code does not allow added values (except for physical acknowledgement of receipt) |
| 62 | The certificate code control digit is incorrect |
| 63 | Duplicate certificate in the actual file |
| 64 | The shipment has been correctly cancelled |
| 65 | The shipment has already been registered |
| 66 | The shipment has already been deregistered |
| 67 | The shipment has not been pre-registered |
| 68 | The shipment status code is incorrect |
| 69 | A prepaid shipment cannot have VA |
| 70 | The shipment amount has not been provided |
| 71 | The shipment promotion amount has not been provided |
| 72 | The sender’s city is compulsory |
| 73 | The labelling code is not valid |
| 74 | The manifest number is compulsory |
| 75 | A contact person at the destination company must be specified |
| 76 | A contact person at the sending company must be specified |
| 77 | Empty shipment list or the shipments have not been translated |
| 78 | Compulsory data are missing |
| 79 | The product and delivery type are incompatible |
| 80 | The customer / contract is compulsory |
| 81 | The labelling code is compulsory |
| 82 | The amount of the first article contained in the shipment is compulsory |
| 83 | The labelling code does not exist in the databases |
| 84 | There is more than one labelling code in the databases |
| 85 | Error when validating the labelling code |
| 86 | It is compulsory to state if the shipment has an invoice of more than 500 euros |
| 87 | It is compulsory to state if the DUA export will be handled by Correos |
| 88 | It is compulsory to state the addressee’s name or company |
| 89 | It is compulsory to state the sender’s name or company |
| 90 | The certificate code must have 13 or 23 characters |
| 91 | Scope not found |
| 92 | The reimbursement type is not valid |
| 93 | The addressee’s address is incomplete |
| 94 | The sender’s address is incomplete |
| 95 | The amount has not been provided before the promotions |
| 96 | The tax has not been provided before the promotions |
| 97 | The amount has not been provided after the promotions |
| 98 | The tax has not been provided after the promotions |
| 99 | Compulsory information is missing for accepting a reimbursement in a P. O. box |
| 100 | The amount of the franking machine is insufficient |
| 101 | The net weight has not been provided |
| 102 | The certificate code of an international shipment must have 13 characters |
| 103 | The shipment has expired and cannot be accepted |
| 104 | The certificate code is not valid for this type of product |
| 105 | The P. O. box number does not exist for the indicated branch |
| 106 | Indicate what to do with the parcel if not delivered |
| 107 | Indicate a contact person at the addressee’s company |
| 108 | Indicate the addressee’s mail address |
| 109 | Compulsory information is missing for customs |
| 110 | The sum of the parcel’s sizes is higher than 210 cm |
| 111 | Error when generating the certificate code with the data received |
| 112 | The customer is not authorised to pre-register this shipment |
| 141 | HOMEPAQ code is not valid |
| 164 | Transport company code is not valid |
| 171 | Fields concerning to Reverse Logistic LI only be filled if pre-registering Reverse Logistic LI must be done |