Set up AtomicSeller and ship your first order

This guide covers the minimum path for connecting a store, retrieving an order, and generating a shipping label in AtomicSeller.

Before you begin #

You have an active AtomicSeller account and permission to configure stores and carriers.
You have the credentials or authorization required to connect at least one sales channel.
You have a carrier contract and the credentials supplied by that carrier.
You know the default sender address and the expected parcel data, including weight.

Sign in to AtomicSeller. Open https://ecommerce.atomicseller.com/, enter your username and password, and select Connection.
Review your preferences. Choose the interface language and check your general account preferences.
Add your first store. Open Stores, create the sales-channel connection, and enter the information requested by the platform.
Set up a carrier. Open Shipping services, add the shipping service, and enter the credentials supplied by the carrier.
Set the sender address. Review the default address that AtomicSeller will use as the sender address.
Retrieve or import orders. Synchronize the store or import a supported Excel file.
Review the orders to process. Check at least the recipient, address, country, postal code, weight, and shipping service.
Generate labels. Select the ready orders, start label generation, and review the labels before printing.
Monitor the shipment. Check the shipment status and tracking number, then make sure the details are sent to the sales channel.

Expected result. The store and carrier are connected, at least one order is available in Orders to process, and its shipping label can be generated.

No orders are displayed. Check the store connection, retrieval period, and whether the sales channel contains eligible orders.

The label cannot be generated. Review all required order data, weight, address, country, carrier product, and shipping-service credentials.

Tracking is not sent to the sales channel. Check the shipment status and the carrier mapping sent to the platform.

You are still blocked. Use Create support ticket and include the error message without sharing a password or secret key.